If you’ve encountered a transcription error when rendering your transcription to MagicFlix, don’t worry!

There are several reasons why this may happen, and in most cases, it’s a quick fix. 

How to Fix This Issue

  1. Check Your AssemblyAI Balance

    • Log in to your AssemblyAI account 

    • Go to API keys

      2. Verify Your API Key

  • Ensure that you have entered the correct API key in MagicFlix.

  • If your key is invalid or expired, generate a new API key from AssemblyAI platform and update it in MagicFlix.

Still No Luck ? We can help you

Create a ticket, we’ll get back to you as soon as possible.

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